ABOUT US
UltraGlossyNails policy: • $20 non refundable deposit required to book. You do not have an appointment until it is paid. If you cancel you will not get your deposit back, but if I cancel on you I will gladly refund your deposit. • 15 minute late policy! If you are more than 15 minutes late and I still have time for your appointment then there will be a $15 charge added to your total. If I do not have time you will have to reschedule and you will be charged $15 at your next appointment. • To avoid late fee/reschedule fee please let me know at least 48 hours before your appointment that you won’t be able to make it and we’ll choose a better day for you. I only ask for 48 hours so I can have time to potentially book someone else. • If I am more than 10 minutes late to our appointment I will gladly offer you a discount or a refund on your deposit. • NO EXTRA GUESTS unless they have an appointment booked with me also. • Please please please send me your nail inspo before your appointment (preferably when you book) so I can book you accordingly. If I do not have time to do a certain design you request while you’re already in my chair then that’s not my fault, sorry love. • If your nails are in bad condition, please send me a photo before your appointment. If you come to your appointment and I’m not able to service you, you’ll be turned away and will not get your deposit back. • If a nail breaks or messes up somehow within 1 week of getting serviced then I will fix it for free. If it is beyond that time frame then it’ll be $5+/nail.
CANCELLATION POLICY
We get it that sometimes things come up and you may need to cancel. If you are unable to make the appointment, please kindly notify UltraGlossyNails at 15623286931 as soon as possible to reschedule.